UnitedHealth Group
San Antonio, TX, USA
Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm) Primary Responsibilities: Communicate effectively with Transportation Specialists (drivers), inbound teams, members, providers, clinic staff and co-workers Position will be on the phone up to 90% of your day(s) In addition to direct phone duties, other logistics duties include but are not limited to: dispatching, routing, monitoring transportation board Transportation Specialist route assignment and follow-up Efficiently handles non-standard and emergent situations These may include pick-ups, returns, will-calls, discharges, transfers and transport issues Utilization of emails, text messages and other communicative tools to help efficiently route and communicate with other resources throughout the day Outbound customer phone calls in limited situations...
Transportation
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